You can report property and housing complaints to the Department of Neighborhood Resources by:
• Using our on-line complaint form (see link below) and submitting it electronically
• Calling 791-5843
• Faxing 791-2566
• Writing us at 320 N. Commerce Park Loop, Tucson AZ 85745
Property and Housing Resource Guide for Complaints (Note: this link opens a file in .pdf format, which requires Adobe Acrobat Reader in order to be viewed. If you don't have this software installed on your computer, you can obtain it for free by clicking here.)
Here are some common examples of property and housing complaints:
• Substandard housing conditions (no electricity, water, sanitation, etc.)
• Roach and rodent infestations
• Vandalized, abandoned or decaying buildings
• Swimming pools without proper fencing or safety barriers
• Faulty plumbing, electricity or gas related problems
• Unsafe and/or unsanitary living conditions
• Vacant and neglected structures
• We will refer other issues to the appropriate departments or agencies
DNR will investigate your complaint based upon this priority ranking:
• Dangerous conditions are investigated within 24 hours
• Less serious complaints are investigated as quickly as possible
If you suspect a violation of City codes, contact us for assistance by telephone at 791-5843.
Or submit a Property and Housing Complaint by mail or on-line.
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