Residential Garbage & Recycling Services
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To order service or containers or to report any problem, call Customer Service at 791-3171 or email eshelp@tucsonaz.gov.
Environmental Services (ES) provides single-family households and multi-family housing (up to 24 units) with automated garbage and recycling service once each week, both collected on the same day. Call 791-3171 for your schedule and to request an information packet. ES residential customers are charged a monthly $14 fee for garbage and recycling collection which is part of their Utility Services bill, which also includes Tucson Water and Pima County Sewer charges.
Rate and Tucson City Code relating to Environmental Services
Curbside service: Most residents have a 90-gallon garbage container collected at the curb. Please remember:
- Collection times will vary. To ensure service, set out your container by 6 a.m. on collection day.
- Set container within three feet of the curb with the lid opening toward the street.
- Place container three feet away from parked cars, mailboxes and other obstacles. Allow 15 feet clearance from tree branches, utility wires, etc. above the container.
- Do not leave container at the curb on non-service days. Containers must be pulled back onto private property on non-service days.
Alley service: In some areas, up to three households share 300-gallon containers in alleys.
Please:
- Do not move or relocate the container.
- Do not place bulky items, such as furniture, building materials, dirt or rocks, in or next to the containers.
- Try to use only your share of space in the container.
Trash Tips & Info
- For safety, keep children away from refuse containers and collection trucks.
- Do not overfill containers. Overfilled containers create litter and may not be serviceable.
- Bag and tie wet garbage, i.e., food scraps and pet droppings, to prevent odors and flies.
- The City will only service containers provided by the City. Do not set out garbage in other cans, boxes or receptacles.
- The City, at no cost, will perform container maintenance resulting from normal wear and tear. Keep your curbside containers clean by rinsing out with soap and water.
- Containers are assigned to the property address; do not remove containers from the property if you move.
- Do not use garbage containers for dirt, concrete, building materials, hazardous or toxic waste, unwrapped animal waste, large items such as furniture, water heaters, etc.
- Never place hot ashes, cinders, coals or other burning material in garbage containers.
- Only place yard waste in the container that fits with the lid closed (no tree limbs or branches).
- Do not place anything on the closed container lid as that will interfere with servicing.
Residents who repeatedly violate the above rules and regulations may incur a service fee on their utility service bill or be subject to court imposed fees.
Environmental Services Customer Service: 791-3171
Recycling Info Line: 791-5000
Recycling E-mail: recycle@tucsonaz.gov
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