Due to nine mandatory furlough days for Fiscal Year 2011, all Tucson Water offices, including the Billing Office, will be closed for business on the following eight Fridays (F) and one Monday (M):
| August 13, 2010 (F) | November 26, 2010 (F) | April 15, 2011 (F) |
| September 3, 2010 (F) | February 18, 2011 (F) | May 27, 2011 (F) |
| October 11, 2010 (M) | March 18, 2011 (F) | June 17, 2011 (F) |
Phone representatives will not be available on these days, however account information and payment options are available 24 hours by phone or internet. For emergencies that are not related to billing issues, please call 791-4133.
