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Important Tucson Water Telephone Numbers

Emergency (24-hours) 520-791-4133
Blue Stake Utility Line Marking 1-800-782-5348
City of Tucson TTY / TDD Number 520-791-2639
Conservation Office 520-791-4331
Customer Support Unit
  (Water Quality Questions / Concerns)
520-791-5945
Customer Service / Billing
  (Water Problems, Billing Questions, Leaks, etc.)
    (7:00 am - 6:00 pm, Mon.- Fri.)
  or (toll-free, outside of Tucson area)
520-791-3242


1-800-598-9449
Director’s Office 520-791-2666
Distribution Design / Main Replacement Projects 520-791-2648
New Development 520-791-4718
Pima County Wastewater Management (Sewer) 520-740-6609
Public Information Office 520-791-4331
Reclaimed Water 520-791-4331
Water Cop 520-791-3242
Water Quality Information Line 520-791-4227
Zanjero Program (Free Water Conservation Audits) 520-791-3242

Tucson Water Addresses

To contact Tucson Water with your questions or concerns by e-mail:

Send us an email!

To contact Tucson Water by mail, address correspondence to:

  • Tucson Water
    P.O. Box 27210
    Tucson, AZ  85726-7210

To mail in your Utility Services billing payments only:

  • City of Tucson
    P.O. Box 28811
    Tucson, AZ  85726-8811

Our Administration and Customer Services offices are located on the northeast corner of W. Alameda St. and N. Granada Ave. at:

  • 310 W. Alameda Street
    Tucson, Arizona
Map showing location of Tucson Water building in downtown Tucson

Metered customer parking is located beneath the Tucson Water building.


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