Contact Us
Due to mandatory furlough days, all Tucson Water offices, including the Billing Office, will be closed for business on the following Fridays:
| February 26, 2010 | March 19, 2010 | April 2, 2010 |
| May 7, 2010 | May 28, 2010 | June 11, 2010 |
Phone representatives will not be available on these days, however account information and payment options are available 24 hours by phone or internet. For emergencies that are not related to billing issues, please call 791-4133.
Important Tucson Water Telephone Numbers
| Emergency (24-hours) | 520-791-4133 |
| Blue Stake Utility Line Marking | 1-800-782-5348 |
| City of Tucson TTY / TDD Number | 520-791-2639 |
| Conservation Office | 520-791-4331 |
| Customer Support Unit (Water Quality Questions / Concerns) |
520-791-5945 |
| Customer Service / Billing (Turn On / Turn Off Service, Water Problems, Billing Questions, Leaks, etc.) (7:00 am - 6:00 pm, Mon.- Fri.) or (toll-free, outside of Tucson area) |
520-791-3242 1-800-598-9449 |
| Director’s Office | 520-791-2666 |
| Distribution Design / Main Replacement Projects | 520-791-2648 |
| New Development | 520-791-4718 |
| Pima County Wastewater Management (Sewer) | 520-740-6609 |
| Public Information Office | 520-791-4331 |
| Reclaimed Water | 520-791-4331 |
| Water Cop | 520-791-3242 |
| Zanjero Program (Free Water Conservation Audits) | 520-791-3242 |
Tucson Water Addresses
To contact Tucson Water with your questions or concerns by e-mail:
- T W _ W e b 1 @ t u c s o n a z . g o v
To contact Tucson Water by mail, address correspondence to:
- Tucson Water
P.O. Box 27210
Tucson, AZ 85726-7210
To mail in your Utility Services billing payments only:
- City of Tucson
P.O. Box 28811
Tucson, AZ 85726-8811
Our Administration and Customer Services offices are located on the northeast corner of W. Alameda St. and N. Granada Ave. at:
- 310 W. Alameda Street
Tucson, Arizona 85701
Metered customer parking is located beneath the Tucson Water building.
Links To Other Water-Related Web Sites
Federal Government
National Organizations
- American Geological Institute
- American Institute Of Professional Geologists
- American Public Works Association
- American Water Works Association
- Geological Society Of America
- Groundwater Foundation
- HarvestH2O.com (online rainwater harvesting community)
- National Drinking Water Clearing House
- National Ground Water Association
- National Rural Water Association
- Water Wiser
State Of Arizona
- Arizona Corporation Commision
- Arizona Department Of Environmental Quality
- Arizona Department Of Water Resources
- Arizona Geological Survey
- Arizona Water Banking Authority
- Arizona Water Protection Fund
State Organizations
- Arizona Geological Society
- Arizona Hydrological Society
- Arizona Municipal Water Users Association
- Arizona Water And Pollution Control Association
- Central Arizona Project
Local Organizations
- Tucson/Pima County Water Infrastructure, Supply, & Planning Study
- Pima Association of Governments (PAG)
- Pima County
